Why is my house not selling?

June, 2022

If you’re struggling to sell your house, run through the checklist below to identify your problem areas. After following the simple steps to fix them, you’ll see why selling your house needn’t be so complicated after all.

The good news is that each and every one of these reasons is easy to avoid or easy to fix. 

Is Your Asking Price Too High?

You must get your asking price right if you want to attract offers. 

Most active buyers (the ones you want to attract) check in on property listing websites daily. They set their search criteria based on what they can afford to buy and often use upper limits to define their search.

Sometimes these upper limits can be purely psychological in nature. For example, setting £200,000 as the maximum price instead of £205,000. 

As the vendor, you are often tempted to add that little bit extra onto your price to give a buffer for the all-important negotiation stage. Before you add in your buffer, you should take a moment to think about the potential psychological barriers and make sure your buffer fits.

Your buffer won’t do you any good if you aren’t getting any offers. 

It’s been proven time and time again that the quickest way to a successful sale is to price your property in relation to other similar properties in your area. Buyers are already researching this information and if your house is perceived to be overpriced, you aren’t going to sell it.

Researching your area is the only way to know for sure what your property is perceived to be worth, although this figure is always firmly in the eyes of the buyer, and there are a few good tools online to help you do this:

Your Property Doesn’t Have Enough Kerb Appeal

Lack of kerb appeal isn’t the only reason your house is not selling, but it does help attract more potential buyers to click that all–important ‘more info’ button. In a world where property viewings are carried out online before any actual visits happen, kerb appeal is vitally important.

The easiest (and cheapest) way to spruce up the outside of your property is to give it a fresh lick of paint.

In addition to the relatively inexpensive freshening up of your property’s kerb appeal with a bucket of paint, here’s a few more things you could do to improve its attractiveness and increase those all-important viewing requests.

  • Make your door as inviting as you can. Clean it thoroughly with PVC cleaner if it’s a PVC door or give it a fresh coat of paint if it’s wooden. 
  • Light up your buyer’s imagination and increase the chance of it selling by fitting some cost-effective lighting that not only adds an element of security to your property but makes it look more attractive to potential buyers too.
  • Clean pathways and drives attract more interest. If you have a pathway or drive, consider hiring a jet washer (or paying someone to do it for you) and clean them up. 
  • Remove weeds. It almost goes without saying that you should remove any unwanted plants or weeds before photograph day. Equally important to remove them before viewings too. Make sure cracks between paths are not full of weeds.
  • Keep bins out of sight. If you have a small garden or front entrance and you normally keep your bins close to your door, make sure on the day of your property photographs and viewings that you move them temporarily. No one likes to see bins in photographs.

Your Property Is Too Cluttered

What does it mean to be too cluttered? Is there a particular point at which clutter turns buyers off your property? 

Strictly speaking there’s no definitive turning point, and our advice is to declutter as much as possible. Keep in mind the key thing you’re trying to achieve when you put your house up for sale. 

You want buyers to be attracted to it, or to be able to imagine themselves in it. You want them to see the potential in how they could make it their home. Having all of your possessions on display interferes with this picture you’re trying to paint. Unfortunately, this is more likely to prevent buyers from seeing the potential.

If you want to prevent your house from not selling, decluttering is a must. 

Start decluttering your hallway first. Your hallway or entrance is the first thing your buyers are going to see after they enter the property and is your second chance to make a good impression (the first being your front door). 

Make sure everything is tidy. Remove any paperwork, keys, wallets and other personal items that generally tend to accumulate around these areas. Thin down any coat racks so they only contain the coats you need.

Pack away shoes that you aren’t wearing right now and make the hallway feel as spacious as possible. 

Giving the impression of a clean and tidy, well organised hallway will give the buyer the impression that everything else in the house (including repairs and maintenance) is taken care of and organised too. 

Removing the fear of things likely to go wrong with simple organisation is an easy way to increase the chance of selling your house.

Your Photographs Aren’t Good Enough

Of all the things that you can do to prevent your house from not selling, making sure your estate agent takes the best photographs is one of the few that you don’t have direct control over. There are some things you can do to make sure the photographs are the best they can be however:

  • Choose an estate agent who takes good pictures. You can easily identify those estate agents that take the time and have an eye for taking good pictures as you browse through online property portals like rightmove and Zoopla.
  • Stage things so that on the day of photographs, everything looks as good as it can possibly be. For example, clear worktops, add fresh flowers or fill up the fruit bowl. These things add a splash of colour and always look more attractive to buyers.
  • Temporarily move things from room to room to make sure that each room looks bigger and is being displayed in its best possible light.
  • Book your photography session at the right time of day, when the sun is at the right angle to brighten your house up to its maximum effect. Bright rooms always make your house look bigger, so make sure you only take photographs at the time of day that works best to achieve this in your house.

You Don’t Have Enough Photographs

Taking good photographs is one thing that might be out of your control, but there really is no excuse for not having enough photographs. There is nothing worse when looking for a property to buy to find something that looks interesting at the right price, only to find that the four pictures that are available aren’t very good.

When getting pictures taken by your estate agent, make sure you accompany the photographer around the house and make sure they take multiple photos of each room. Make a point of asking the photographer how many photographs they take of each room and make a point of making yourself available to move things or adjust things to help them take the best photos possible.

Photographers usually react positively to this kind of offer and building rapport with them in this way will ensure that at the very least, they do their best to take good snaps.

Your Property Is Not Listed On Online Portals

The days of taking nice photographs and sticking them in the local estate agent’s window to sell your house are long gone. Over 95% of buyers looking to buy a new house are going to start their search online.

When they do, they’re going to start their search at one of the property portals available to them. In the UK, there really are only two property portals so essential to the successful sale of your house, that to ignore them would pretty much ruin your chances of selling altogether:

With so many eyeballs looking for their next property on one of these two portals (or more likely both), you simply cannot afford to not be listed on them.

Your Property Listing Is Not Attractive Enough

Writing property descriptions and sales particulars really is an art form. Estate agents should be better than anyone else at doing this in a way that creates a sense of desire for your property, no matter what kind of condition your house is in.

Part and parcel of paying them a fee to sell your house is to be sure that they market your house in the most attractive way possible. 

Before you sign any contracts with estate agents, make sure you check their current listings on the online portals and do yourself a favour by taking some time to read their descriptions. If they create a sense of desire with their listings, even when perhaps the property itself is not the most attractive or desirable, then they really are doing a good job.

That’s the kind of skills you need for your property if you want to give yourself an advantage in the property market and sell your house quickly. 

After you make the decision to go with an estate agent and after they let you know that your listing is live, make sure you thoroughly read through the description and make sure it captures the imagination of the user and really sells the potential of your property.

If not, put some pressure on them and make sure they do it right.

Your Listing Does Not Include Any Floor Plans

Your only objective when you market your property for sale is to attract the attention of potential buyers, generate interest in your property with some great product pictures, create a sense of desire for your property with a compelling description and make your buyer take action.

You want to convince them that yours is the house they want and you do that by providing as much information as possible to help them believe that is the case.

One of the key ingredients to this success formula that is often overlooked or not presented is the floorplan of the property. It may not seem important to you or your estate agent but you can be sure it will be important to your buyer.

Make sure your estate agent provides floor plans with their listings. You can easily check this by viewing existing listings they have on the property portals. As a matter of fact they should provide floorplans without asking but always make sure you ask.

Prospective buyers want to imagine themselves in your home and they want to live out their vision when they see your listing and view your property. It is much easier to imagine how you can change a property structurally when you see clear floorplans.

Your Listing Is Missing Vital Key Words

In the age of the internet, information is found or forgotten on the basis of how structurally correct it is. Big search engines like google and even property portals like rightmove can’t correctly categorise your property if you don’t let them know what you are by defining it clearly in your listing.

If they can’t put your property in the right bucket, then your buyer is not going to be able to find it when they look in that bucket. 

An example of this would be not including how many bedrooms your property has, or how lovely your south–facing garden is in the summer evenings, or maybe even how useful your off-street parking is on weekdays when the streets outside get busy.

Including key information like this in the text description of your property can give your property an extra boost on both google and the property portals if, for example, a prospective buyer searches specifically for ‘south facing garden’ + location + 4 bedrooms.

Make sure you check your listing before it goes live and get your estate agent to include any and all key words like this that you think a buyer may be searching for if you want to sell your house quickly.

Your Estate Agent Is Not Responsive Enough

The one thing buyers don’t like is unresponsive estate agents. Remember, prospective buyers are checking new property listings daily. The ones that are actively in the market for a property are ready to pounce on anything that appeals to them as quickly as they can.

In these circumstances, time is of the essence. 

Unresponsive estate agents may well be bogged down by the sheer volume of work they have, or the estate agent dealing with your request may have taken the day off, or be sick, or for any other reason may not be able to respond to enquiries. 

This might be acceptable to some, but if you really want to sell your house and not end up in the 80% of sellers who can’t sell their house, then you need to make sure before you sign on with an estate agent that it won’t happen to you.

Some questions you should ask before signing up with any estate agent:

  • How quickly do you respond to enquiries?
  • What method of response do you participate in?
  • What systems do you have in place if the agent dealing with your property is unable to come into work?
  • Will enquiries be dealt with by someone else?

If your potential estate agent cannot give clear and convincing answers to these questions, stay away and find a better agent.

If you’re already working with an estate agent but haven’t yet asked these questions, give them a ring tomorrow and put it to them. You need to maximise any interest from buyers and responding quickly to enquiries is essential to that process.

You’re In A Long Property Chain

If buyers become aware that you’re in a long property chain, it may well put them off. Buyers, generally speaking, are often very keen to move things forward and start their new life in your old home. 

Any barriers, resistance or lengthy timeframes can put a spanner in the works. Active buyers, the ones who are ready to move, can sometimes be persuaded to buy something else if your sale takes too long to complete.

The best way to avoid this is to be willing to sell your house, even if you don’t have a house to move into yet. 

Renting is one way you can achieve this and get out of any chain you might be caught up in. Of course, the other advantage with renting and not being stuck in a chain is that you become one of those active, highly sought after buyers who can move quickly when the right property comes along.

This gives you leverage, and is one of the strongest cards to play when negotiating the purchase of your new home.

Your Property Is Not Easy To Mortgage

You could have a property that mortgage providers don’t like to offer mortgages on. Some properties, like flats above shops, ex-public houses, houses made from unusual materials or houses with short leases remaining need specialist mortgages.

Most household mortgage providers are unwilling to lend money against these types of property. Unfortunately, of all the things on our list, this is one that you can’t really do anything to avoid.

All you can do here is check with your estate agent to see whether they think your property would fall into one of these hard to mortgage property groups and if so, you may need to shift your expectations to suit.

It could well take longer than you hoped to sell your house but if you do fall into this category, make sure you do everything else on this list so that when those buyers that can make an offer on your property arrive, you have the highest possible chance of turning them into buyers and selling your house.

You Are Listing Your Property At The Wrong Time Of Year

It is not a myth that some seasons sells houses better than others. It makes perfect sense if you think about it. 

Take Spring, for example. The sun is out and the flowers are blooming and potential buyers haven’t yet started thinking about their Summer holidays but Christmas and the cold winter months seem long behind them.

Spring is the time for change and buyers are always more active in Spring. Spring always comes out top in surveys and statistics for being the best season of the year to list and sell your house.

You’ll find that Summer and Winter are the worst times to sell because in Summer, families are off on holiday and looking after children. Winter is generally not a good time to sell for a number of reasons; the days are shorter and gloomier and this makes your property look less attractive.

You also have Christmas to contend with, and whilst buyers do try to ‘get in before Christmas’, when it gets too close, everything seems to get put off until the New Year.

List in Spring, avoid Summer and Winter.

If your property is already up for sale, consider removing it all together and then relisting it in either Spring or Autumn. You’ll get a whole new set of eyes and motivated buyers looking to buy their dream home.

Your Viewings Don’t Match The Expectations of Buyers

When you do get viewings, are you meeting the expectations of your potential buyers? If the pictures on your listing were taken when your house was clean, tidy and decluttered and you’ve let things slip back into the ‘norm’ since photography day, you really need to redouble your efforts to smarten things up.

Lots of viewings but no offers points to the underlying problem being specifically related to the property itself. This is good data because you can safely say it’s not down to the price, location or kerb appeal. However, there is still something off with your property when viewers come to see it in person.

Some possible reasons viewings don’t turn into offers could include:

  • Your house is untidy on viewing day
  • There are some things that get revealed during physical showing that weren’t in your pictures. Could you do something to freshen up those areas?
  • Are there other properties available in your street that could be competing?
  • Do you have pets that may be leaving an unpleasant smell?
  • Are you showing viewers round during ‘busy times’ outside (school runs, weekends, church days etc.) Could you arrange viewings for a different time of day when the street is quieter?

The main culprit is that expectation does not meet reality. Your estate agent should be able to provide you with feedback to help you fill that gap to prevent the same thing happening in future viewings.

This brings us nicely onto the final (and most essential) point.

Your Estate Agent Is Not Following Up Properly

No matter what reason your buyer has for not putting an offer in on your property, a proactive estate agent should be able to collect feedback from every potential buyer and relay that information back to you.

This gives you the opportunity to identify any problem areas with your property and take action to address them.

Proactive estate agents should not only be restricted to providing feedback after viewings though. They should also be providing you with feedback on why your house is not receiving viewing requests and offering suggestions on how you can fix them.

If your property has been listed for a long time and you’ve had no viewings, then you need to ask your estate agent why. Cross-checking your estate agent’s responses with everything on our list will help you identify and solve your problem.

There is always a reason why your house is not selling and, almost always, that reason has a simple solution.


Are you thinking of selling?

Now is a great time with many properties receiving multiple viewings and multiple offers, and in many cases, sales are agreed for significantly more than the asking prices.

To book a market appraisal, please click here.

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